Basic

How does the device work?

Connects to your TV and internet, allowing you to stream a wide range of content directly to your television.

Can I use the devices with any TV?

Yes, it is compatible with most modern TVs that have an HDMI input.

Can I connect external storage devices to the device?

Yes, it has USB ports that allow you to connect external storage devices such as USB drives or hard disks for additional media storage.

What is the warranty period for the device?

Support a standard one-year warranty period for any manufacturing defects.

How can I contact customer support for assistance?

You can reach our customer support team via email or phone. Our dedicated representatives are ready to assist you with any queries or concerns.
If you encounter any technical issues, our customer support team will guide you through troubleshooting steps or provide further assistance.

Can I return or exchange if I'm not satisfied?

We offer a 30-day return policy, provided it is in its original condition and packaging.

What operating system does the devices use?

The devices run on the Android operating system, providing a familiar and customizable user interface.

Can I install additional apps on the device?

Yes, the device has access to the Google Play Store, allowing you to install a wide range of apps.

Does the devices support voice control?

A Bluetooth voice remote control is included as standard. You can also use an external universal Bluetooth voice remote for control.

Maintenance

Are any software updates available?

Yes, we regularly release software updates to enhance performance, add new features, and ensure compatibility with the latest apps.

How to update?

Keep the device online. Updates will be pushed remotely-OTA, you don’t need to do anything, just click confirm.

Cart

loading